1. Introduction

Emma Loizides Art (“we”, “us”, or “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website at www.emmaloizidesart.com (the “Site”) or make a purchase through our online store.

2. Information We Collect

We may collect and process the following types of personal data:

• Identity Data: name, title, and contact details.

• Contact Data: billing address, delivery address, email address, and telephone number.

• Financial Data: payment card details (processed securely by Squarespace and its payment partners; we do not store your card details).

• Transaction Data: details of your orders, payments, and purchases.

• Technical Data: IP address, browser type, and device information.

• Usage Data: information about how you use our website.

• Marketing and Communications Data: your preferences for receiving marketing from us.
  

3. How We Collect Information

We collect data when you:

• Place an order through our website.

• Create an account or sign up for updates.

• Contact us via email or contact form.

• Browse the Site (via cookies and analytics tools provided by Squarespace).
  

4. How We Use Your Information

We use your personal data to:

• Process and deliver your orders.

• Communicate with you about your purchases or enquiries.

• Manage payments and refunds.

• Improve our website and customer experience.

• Send marketing communications (only with your consent).

• Comply with legal obligations.
  

5. Sharing Your Information

We share your data only when necessary, such as with:

• Squarespace, our website host and e-commerce provider.

• Payment processors (e.g. Stripe, PayPal) for secure transactions.

• Delivery services to fulfil your orders.

• Professional service providers (e.g. accountants, IT support) who assist in running our business.
  

We do not sell your personal data to third parties.

6. Data Retention

We retain your personal data only as long as necessary to fulfil the purposes we collected it for, including legal, accounting, or reporting requirements.

7. Your Rights

You have the right to:

• Access the personal data we hold about you.

• Request correction or deletion of your data.

• Withdraw consent to marketing communications.

• Lodge a complaint with the Information Commissioner’s Office (ICO) if you believe your data has been mishandled.
  

For any requests, contact us at emmaloizides@hotmail.com.

8. Cookies

Our Site uses cookies to improve your experience and analyse traffic. You can manage cookie settings through your browser preferences.

9. Contact Us

For privacy questions, please contact:
Emma Loizides Art
Email: emmaloizides@hotmail.com